Phase107 · Loss / Theft Recovery Order

Prioritize what to lock, suspend, preserve and recover after loss or theft

Separate tracking, device lock, line suspension, account protection, 2FA recovery and irreversible erase, keeping irreversible actions later.

550device records
515smartphone records
121Apple
394Android

Describe the situation

Do not enter secrets or device identifiers

Do not enter passwords, SMS/2FA or recovery codes, phone numbers, IMEI/EID/ICCID, eSIM QR codes or activation data. This navigator does not automatically suspend, lock or erase anything.

Select a device to show model, original carrier and recovery platform.

Keep irreversible actions later

  1. Locate and mark as lost / lock the device
  2. Suspend the SIM/eSIM/mobile line
  3. Review Apple/Google account and trusted devices
  4. Secure non-SMS 2FA and recovery methods
  5. Review wallet, transit, payment and critical services separately
  6. Restore authentication on a replacement SIM/eSIM and device
  7. Remote erase only after deciding recovery is unlikely

On Apple devices, do not remove a stolen device from Find My because that removes Activation Lock. On Android, erase ends further location tracking in Find Hub, so consider location, lock and account recovery first.